Why Was the Wrong Amount Deducted from My Account?
At PCBPath, we only charge the amount shown on your order confirmation page—no hidden fees or extra charges are applied.
If you notice a discrepancy in the amount deducted from your account, it could be due to one of the following reasons:
- Exchange Rate Fluctuations: If your order was placed in a currency different from your card’s supported currency, the final amount may vary slightly due to exchange rate changes at the time of processing.
- Bank Service or Transaction Fees: Your bank or payment provider may charge additional fees for processing the transaction, which are not controlled by PCBPath.
- Currency Conversion Fees: If your card supports transactions in one currency (e.g., USD) but the order was paid in another (e.g., RUB), your bank may apply a conversion fee. Each conversion may incur an additional charge, depending on your card’s terms.
What You Can Do:
- Review your order confirmation email to confirm the amount charged by PCBPath.
- Check your bank or credit card statement for any additional fees or currency conversion charges.
- Contact your bank or payment provider to verify if the difference is due to exchange rates or transaction fees.
Still Have Questions?
If you’re concerned about the deducted amount or need further assistance, please reach out to our customer support team or your sales representative. We’re here to help clarify any issues and ensure a smooth experience with your PCB orders.
