FAQ My Orders Leaving Feedback

Why Can’t I See My Previous Order Feedback on PCBPath?

Accessing Your Past Feedback
At PCBPath, feedback for PCB or PCBA orders is stored in your My PCBPath account for a limited period, typically 3 months after submission. If you’re unable to see feedback for older orders, it may be due to this default retention period. Follow these steps to address the issue:

Check Your Account

  • Log in to your PCBPath account.
  • Navigate to My Orders or My Account and select the Awaiting Feedback or Feedback Details tab to view feedback submitted within the last 3 months.
     

Request Older Feedback

  • If the feedback is for an order older than 3 months, it may no longer be displayed in your account due to system archiving.
  • Solution: Contact our customer service team to retrieve older feedback. Provide your order number, approximate order date, or email used for the order.