Why Can’t I Make or Send a Payment Through PayPal?
If you’re seeing an error message when trying to send a PayPal payment, don’t worry! The issue could stem from one of the following reasons. Here’s how to troubleshoot:
- Unverified Email Address: Your PayPal account’s email address may need verification. Check your PayPal account and follow the prompts to confirm your email.
- Funding Source Problems: The selected payment method (e.g., bank account or card) might have insufficient funds, an expired card, or a declined transaction. Contact your bank or card issuer to resolve this.
- PayPal Account Restrictions: Your PayPal account may have limitations preventing payments. Log in to your PayPal account to check for any restrictions or alerts, and contact PayPal support for help.
- Recipient Account Issues: The recipient’s PayPal account might have limitations that block incoming payments. Confirm with the recipient or reach out to PayPal support for clarification.
- Security Check Required: PayPal may require you to complete a security check to verify your identity. Follow any on-screen instructions to complete this step.
Quick Fixes to Try:
- Switch Payment Methods: If your current payment method isn’t working, add or select another option in PayPal, such as a different debit/credit card or linked bank account. This gives you more flexibility at checkout.
- Double-Check Recipient Details: Ensure the recipient’s email address or phone number is correct. Verify that their PayPal account is fully registered and their email is confirmed, as incomplete setup can cause payment failures.
- Try a Different Browser or Device: Technical glitches can sometimes occur. Clear your browser’s cache, switch browsers, or use another device to attempt the payment again.
Pro Tip: Keep your PayPal account updated with multiple payment methods and verified contact details to avoid delays, especially for time-sensitive PCB orders.
Still Stuck?
If you’re still having trouble with your PayPal payment, contact PayPal’s customer support for personalized assistance. You can also reach out to our PCBPath customer support team or your sales representative, and we’ll help ensure your order process runs smoothly.