FAQ My Orders Leaving Feedback

Can I Modify My Feedback After Submission?

Managing Your PCB Order Feedback

Once feedback for your PCB or PCBA order has been submitted, it cannot be modified. To ensure accuracy, please carefully review your comments, ratings, and any additional details before submitting them through the feedback form.

What to Do If You Have Concerns About Your Feedback

  • If you need to address an issue with your feedback (e.g., incorrect details or additional comments), contact our customer service team for assistance.
  • How to Contact: Reach out via [email protected], use the Chat Now button at the bottom-right of any page, or message us via WhatsApp. Provide your order number and explain your concern.
  • Our team will review your request and may offer alternative solutions, such as submitting a follow-up note or addressing related order issues. We typically respond within 24 hours on business days (GMT+8).